Is travel insurance included in any of the packages?
No. Although not essential we encourage guests to purchase travel insurance. Click here to purchase travel insurance.

Will I need a passport?
Yes, definitely.

When should I arrive and depart from the Islands?
You should plan to arrive by 4 p.m. on the day before (or the day of) & depart anytime after the closing date of the package. In the event these dates do not work for you, we can adjust your package and payment.

When is the deadline to book a package?
Registration deadlines will be posted on our website and social media spaces, however registration usually closes one month before the start of the package.

Who will pick me up from the airport?
You will be greeted by a SOCA ISLANDS Ambassador upon arrival at the Airport.

Are the Islands safe?
Your safety is our NUMBER ONE PRIORITY. Our team comprises persons trained in security management, and First Aid.

What about VISAS?
Depending on the destination and your passport issuing country, you may require a visa. Feel free to contact us with the required information and we will confirm it for you.

Where is the accommodation located?
Our preferred accommodation providers will be listed on our website and social media spaces. Please note alternative housing is VERY limited.

Room Arrangement?
Room arrangement will be posted in the package details on our website and social media spaces.

How will I get to the events?
Ground transportation to and from all events in our packages is included.

Can I get transportation to go to other places not listed as a SOCA ISLANDS event?
Yes, we can assist with transportation to other events, however this will be at the customer’s expense.

Do you offer payment plans?
Yes we do. Please visit the package pages for details.

Are meals included?
For most destinations, only breakfast is provided. You are responsible for your other meal arrangements.

Will there be time to rest?
It is recommended you try to sleep in between the activity schedule.

Can I use my cell phone there?
Yes you can. Be sure to contact your mobile phone provider and confirm international roaming/texting is added to your phone prior to your trip.

Will I have access to the internet?
Internet access is available at the guest house.

What should I pack?
Click here to learn more.

Are you a travel agent?
No we are not travel agents. We consider ourselves to be travel planners.

What is a fete?
A fete is the Caribbean term for an event/party.

What is a Cooler Fete?
A cooler-fete is an event where you are allowed to bring your own drinks and food into the venue.

What is an All-Inclusive Fete?
An All-Inclusive Fete is n event that provides unlimited gourmet food and premium drinks. These are highly sought after events, and a must-do during Carnival season.

Do you sell events tickets?
No, we do not sell tickets to events. However, if you wish to make additional moves outside of the packaged events we will be more than happy to share our fete/events suggestions and assist you with the process.

Do you sell fete ticket packages?
Yes. Our Party Animal packages for each destination offer a full comprehensive agenda which compiles the most popular and premium events designed for an unforgettable experience with the most experienced feteran in mind.

Are there any hidden costs?
We charge 2.9%  plus 30 cents online booking fee on all online credit card payments.

The hotel may charge a relatively small amount of $20 to $50 per room upon arrival (Tourism Fee).

There are no other hidden costs.

 

If you still have more questions please send an email to explore@socaislands.com or complete the contact us form!

Is there an age limit?
Yes All guests must be 18 and over.

Who books the flight?
You are responsible for booking your own flight; Flights are not included in our packages unless expressly stated.

When should I arrive and depart from the Islands?
You should plan to arrive by 4 p.m. on the day before (or the day of) & depart anytime after the closing date of the package. In the event these dates do not work for you, we can adjust your package and payment.

When is the deadline to book a package?
Registration deadlines will be posted on our website and social media spaces, however registration usually closes one month before the start of the package.

When is the deadline to pay my initial deposit?
There is no deadline as such, however there are limited spaces on each trip and prices/deposit amount can increase at any-time without notice. Therefore it is in your best interest to secure your place with us as soon as possible.

How do I pay my installments?
You may login to . your SOCA ISLANDS account at any time to make a payment towards your package.

Do you allow transfers?
Yes. You are responsible for notifying us and coordinating all details and payment arrangements with person to whom you are transferring your package. However please be advised that we will not be able to make changes to sizes provided for carnival costumes during registration.

Are there any hidden costs?
We charge 2.9%  plus 30 cents online booking fee on all online credit card payments.

The hotel may charge a relatively small amount of $20 to $50 per room upon arrival (Tourism Fee).

There are no other hidden costs.

 

If you still have more questions please send an email to explore@socaislands.com or complete the contact us form!

Which methods of payment are accepted if I want to book?
We accept all major credit cards: Visa, Mastercard, American Express, and Discover. You can also make your payment using the Chase Zelle app (name – SOCA ISLANDS; email – explore@socaislands.com).

When is the deadline to pay my initial deposit?
There is no deadline as such, however there are limited spaces on each trip and prices/deposit amount can increase at any-time without notice. Therefore it is in your best interest to secure your place with us as soon as possible.

How do I pay my installments?
You may login to . your SOCA ISLANDS account at any time to make a payment towards your package.

Are there any hidden costs?
We charge 2.9%  plus 30 cents online booking fee on all online credit card payments.

The hotel may charge a relatively small amount of $20 to $50 per room upon arrival (Tourism Fee).

There are no other hidden costs.

 

If you still have more questions please send an email to explore@socaislands.com or complete the contact us form!

Is there an age limit?
Yes All guests must be 18 and over.

Is travel insurance included in any of the packages?
No. Although not essential we encourage guests to purchase travel insurance. We advise guests to check with their bank/credit card provider as some accounts include travel insurance.

Who books the flight?
You are responsible for booking your own flight; Flights are not included in our packages unless expressly stated.

Will I need a passport?
Yes, definitely.

When should I arrive and depart from the Islands?
You should plan to arrive by 4 p.m. on the day before (or the day of) & depart anytime after the closing date of the package. In the event these dates do not work for you, we can adjust your package and payment.

When is the deadline to book a package?
Registration deadlines will be posted on our website and social media spaces, however registration usually closes one month before the start of the package.

When is the deadline to pay my initial deposit?
There is no deadline as such, however there are limited spaces on each trip and prices/deposit amount can increase at any-time without notice. Therefore it is in your best interest to secure your place with us as soon as possible.

How do I pay my installments?
You may login to . your SOCA ISLANDS account at any time to make a payment towards your package.

What is SOCA ISLANDS’ Refund/Reservation Policy?
A deposit of 35% per person is required to reserve a package with SOCA ISLANDS. The remaining balance is due 30 days prior to the start date of the respective package.  Reservations made within 30 days of the start date of the package require payment in full.

Payments made to your package including the down payment are NON-REFUNDABLE; this is because as we receive payments, we use them to book your accommodation, transportation, costumes, fete tickets and other ancillary items. SOCA ISLANDS recommends cancellation insurance available through Ripcord. Please call (868) 388-2937 or email explore@socaislands.com for details.

TRIP CANCELLATIONS?
SOCA ISLANDS reserves the right to cancel or change the itinerary of a package.  In the event that SOCA ISLANDS cancels your package and you are unable to participate, your total trip cost will be refunded.  Occasionally, weather or other factors may cause delays getting into or out of an event, or make completing a package impossible.  In these circumstances, there will be no refund of fees.  SOCA ISLANDS is not responsible for any additional costs (e.g. airline flight changes, additional hotel nights, etc.) associated with package delays or itinerary changes due to weather or other factors.

Do you allow transfers?
Yes. You are responsible for notifying us and coordinating all details and payment arrangements with person to whom you are transferring your package. However please be advised that we will not be able to make changes to sizes provided for carnival costumes during registration.

Do you offer payment plans?
Yes we do. Please visit the package pages for details.

What if I want to purchase multiple packages?
Via our registration portal you can purchase as many packages as you need.

Are there any hidden costs?
We charge 2.9%  plus 30 cents online booking fee on all online credit card payments.

The hotel may charge a relatively small amount of $20 to $50 per room upon arrival (Tourism Fee).

There are no other hidden costs.

 

If you still have more questions please send an email to explore@socaislands.com or complete the contact us form!

24/7 Support, Guaranteed

Our goal is for you to enjoy worry-free experiences, each and every time you visit with us, by providing assistance  before, during and after your visit on all our services.

Trinidad:
WhatsApp: (868) 388-2937 | Adanna: (868) 461-0328

Canada:
Everybody Play Ah Mas: (647) 291-5282

New York:
Miriam: (917) 484-0717 | Kiera: (347) 355-5881 | Angie: (929) 230-0725

Miami:
Tarquin: (954) 261-2653

Email
explore@socaislands.com