--- title: "Non-discrimination Policy | Soca Islands" description: "How Soca Islands welcomes every traveller: our non-discrimination commitment, the limits that apply to everyone, accessibility, and how to raise a concern." canonical_url: "https://socaislands.com/es/about/legal-stuff/non-discrimination-policy" locale: es meta: "og:description": "How Soca Islands welcomes every traveller: our non-discrimination commitment, the limits that apply to everyone, accessibility, and how to raise a concern." "og:image": "https://socaislands.com/og-default.jpg" "og:image:height": "630" "og:image:width": "1200" "og:title": "Non-discrimination Policy" "twitter:description": "How Soca Islands welcomes every traveller: our non-discrimination commitment, the limits that apply to everyone, accessibility, and how to raise a concern." "twitter:image": "https://socaislands.com/og-default.jpg" "twitter:title": "Non-discrimination Policy" --- > Index of every page on this site: [llms.txt](https://socaislands.com/llms.txt) # Non-discrimination Policy > **Version 2026.10.2** > **Effective from 29 October 2026** > **This policy was updated on October 29 2026** Soca Islands brings people from every background together to experience the Caribbean and the world. We want every traveller to feel welcome and respected, whoever they are, wherever they come from, however they worship and whomever they love. This policy explains what we commit to, the limits that apply to every traveller equally, and what to do if you think we have fallen short. It applies to our team, our trip hosts and the suppliers we work with. How travellers treat each other is covered by our [Customer Code of Conduct](https://socaislands.com/about/legal-stuff/customer-code-conduct). **1. OUR COMMITMENT** We do not refuse a booking, offer different terms, or treat anyone less favourably because of race, colour, ethnicity, national origin, religion or belief, sex, gender identity or expression, sexual orientation, disability, age, or marital or family status, except for the limits in section 2, which apply to everyone in the same way. We respect the gender a traveller tells us they identify with. **2. LIMITS THAT APPLY TO EVERYONE** Some conditions are part of how a trip runs safely and lawfully. They are not discrimination, and we apply them the same way to every traveller: - Age. Travellers must be 18 or older unless a trip page or quote says otherwise (section 2 of our [Booking Terms and Conditions](https://socaislands.com/about/legal-stuff/customer-terms-conditions)). - Shared rooms. When we pair travellers who book to share, we pair people of the same sex, for privacy and safety (section 7 of the Booking Terms). Any traveller can choose a single room, subject to availability. - Supplier and safety requirements. Hotels, boats, transport and activity providers set genuine safety rules, such as weight limits, swimming ability or the accessibility of a vessel or building. We tell you about them before you book where we know them. - The law of the destination. We, our suppliers and our travellers must follow the laws of the countries we visit, even where they differ from the law where you live. If a destination's laws or customs may affect you, ask us before you book and we will tell you honestly what we know. **3. DISABILITY AND ACCESS** We welcome travellers with disabilities. We will: - describe a trip's physical demands and accessibility honestly, including what we do not know, so you can decide whether it suits you; - talk with you about your needs before you book, as section 14 of our Booking Terms asks, and make reasonable adjustments where we can; - not charge more for an adjustment we provide; - communicate with you in an accessible way, including by email or through a relay service. Some trips involve stairs, uneven ground, boats, long walks and heat, and accessibility varies widely between destinations and suppliers. We cannot guarantee that every activity or venue will be accessible, but we will never decide for you without first discussing it with you. Service animals (dogs trained to perform tasks for a person with a disability) are welcome wherever our suppliers and the destination's laws allow them. Many airlines, hotels and countries have their own rules. Emotional-support animals are considered case by case, and we cannot promise they will be accepted. **4. RAISING A CONCERN** If you believe you have been treated unfairly by our team, a trip host or a supplier, email hello@socaislands.com, or tell your trip host during the trip. Concerns about a host or staff member go directly to the company's management. We will acknowledge your concern within 5 business days, look into it, and reply in full within 30 days. Nobody who raises a concern in good faith will be treated worse for doing so. **5. WHEN SOMEONE BREAKS THIS POLICY** If a member of our team or a trip host breaks this policy, we take corrective action, which may include ending their work with us. If a supplier does, we raise it with them and may stop using them. Earlier versions are available on request from hello@socaislands.com. ## Other agreements [

Soca Islands Website Terms of Use

How you may use our website](https://socaislands.com/about/legal-stuff/website-terms-conditions) [

Privacy Policy

What personal information we collect, how we use it and your rights](https://socaislands.com/about/legal-stuff/privacy-policy) [

Cookie Policy

How we use cookies with your consent to provide you with a better experience](https://socaislands.com/about/legal-stuff/cookie-policy) [

Booking Terms and Conditions

The terms for bookings made from 22 October 2026: payments, cancellations, changes and your rights](https://socaislands.com/about/legal-stuff/customer-terms-conditions) [

Customer Participation Agreement

Applies to bookings made before 22 October 2026](https://socaislands.com/about/legal-stuff/customer-participation-agreement) [

Gift Card Terms

What a travel gift card can be used for, how to redeem one, and why it does not expire](https://socaislands.com/about/legal-stuff/gift-card-terms) [

Image Policy

How we use trip photos and videos, and how to opt out](https://socaislands.com/about/legal-stuff/image-policy) [

Soca Islands Customer Code of Conduct

How we look after each other on our trips](https://socaislands.com/about/legal-stuff/customer-code-conduct) [

Soca Islands Non-Discrimination Policy

Our commitment to offering experiences where everyone feels welcome and respected](https://socaislands.com/about/legal-stuff/non-discrimination-policy) [

Soca Islands Affiliate Program Agreement

Terms for travel advisors, agencies, affiliates and creators](https://socaislands.com/about/legal-stuff/affiliate-program-agreement) ```json {"@context":"https://schema.org","@graph":[{"@id":"https://socaislands.com/#identity","@type":"Organization","additionalType":"https://schema.org/TravelAgency","description":"Small-group trips to 50+ countries — carnival, adventure, safari, food and more — for travellers in their 20s to 50s who'd rather explore together.","email":"hello@socaislands.com","foundingDate":"2017","legalName":"Soca Islands LLC","name":"Soca Islands","publishingPrinciples":"https://socaislands.com/about/how-we-operate","telephone":"+16469724274","url":"https://socaislands.com","address":{"@type":"PostalAddress","streetAddress":"480A Chauncey Street","postalCode":"11233","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"},"areaServed":[{"@type":"Place","name":"Caribbean"},{"@type":"Place","name":"Europe"},{"@type":"Place","name":"Africa"},{"@type":"Place","name":"Middle East"},{"@type":"Place","name":"Asia"},{"@type":"Place","name":"Oceania"},{"@type":"Place","name":"North America"},{"@type":"Place","name":"Central America"},{"@type":"Place","name":"South America"}],"founder":{"@type":"Person","name":"Roger Kirton","jobTitle":"Founder and Chief Servant"},"image":{"@id":"https://socaislands.com/#/schema/image/1"},"knowsAbout":["Small-group tours","Hosted group travel","Destination management","Caribbean carnival travel","Trinidad Carnival","Grenada Spicemas","Barbados Crop Over","St Lucia Carnival","Vincy Mas","Jamaica Carnival","Antigua Carnival","St Kitts Sugar Mas","Carnival costume registration and collection","Solo travel and roommate matching","Cultural and heritage travel","Corporate and incentive group travel"],"logo":{"@type":"ImageObject","@id":"https://socaislands.com/#logo","url":"https://socaislands.com/soca-islands-logo-500.jpg","caption":"Soca Islands"},"sameAs":["https://www.instagram.com/socaislands","https://www.facebook.com/socaislands","https://x.com/socaislands","https://www.youtube.com/channel/UChlxMKFdwzCZ6WEFrMRZRdw","https://www.tiktok.com/@socaislands","https://www.linkedin.com/company/soca-islands","https://www.trustpilot.com/review/socaislands.com"]},{"@id":"https://socaislands.com/#website","@type":"WebSite","description":"Small-group trips to 50+ countries — carnival, adventure, safari, food and more — for travellers in their 20s to 50s who'd rather explore together.","inLanguage":"en-US","name":"Soca Islands","url":"https://socaislands.com","publisher":{"@id":"https://socaislands.com/#identity"}},{"@id":"https://socaislands.com/es/about/legal-stuff/non-discrimination-policy#webpage","@type":"WebPage","inLanguage":"en-US","url":"https://socaislands.com/es/about/legal-stuff/non-discrimination-policy","about":{"@id":"https://socaislands.com/#identity"},"isPartOf":{"@id":"https://socaislands.com/#website"}},{"@id":"https://socaislands.com/#/schema/image/1","@type":"ImageObject","contentUrl":"https://socaislands.com/og-default.jpg","inLanguage":"es","url":"https://socaislands.com/og-default.jpg"}]} ``` ## Sitemap See the full [sitemap](https://socaislands.com/sitemap.md) for all pages.