--- title: "Payments and Refunds | Soca Islands" canonical_url: "https://socaislands.com/info-centre/payments-refunds" last_updated: "2026-09-20T08:01:07.982Z" locale: en meta: description: "Soca Islands payment plans, deposits, monthly instalments and how refunds work." "og:description": "Soca Islands payment plans, deposits, monthly instalments and how refunds work." "og:title": "Payments and Refunds" "twitter:description": "Soca Islands payment plans, deposits, monthly instalments and how refunds work." "twitter:title": "Payments and Refunds" --- ** Payment process # Payments and Refunds Spreading the cost ## Available payment plans… Soca Islands offers one of the most flexible payment plans available, making it easy and affordable to secure your travel experience. When you complete the booking form, you will see a clear breakdown of your payment schedule, including the required initial deposit, upcoming installment dates, and the exact amounts due at each stage. This allows you to plan your payments comfortably while locking in your spot on the trip. Your schedule depends on how far ahead of departure you book: - 90 days or more before departure: a 15% deposit per person secures your place. The remaining balance is split into equal monthly payments, with the final payment due 60 days before departure. - 60 to 89 days before departure: 50% of the trip price is due at booking, and the remaining 50% is due no later than 60 days before departure. - Fewer than 60 days before departure: full payment is due at booking. **Pay in full and save 5%.** Whenever a deposit option is available (more than 60 days before departure), choosing to pay the whole trip at booking takes 5% off your total. The discount is applied automatically on the booking form. Prices are per person, based on sharing a room. The full balance is always due no later than 60 days before departure so that accommodation, activities and logistics can be confirmed. We encourage guests to book early to take full advantage of the installment payment options and to guarantee their spot on the experience. More info ## Payments FAQs We know that booking your dream trip is a big deal, and we are here to make the payment process as smooth as possible. Below, you will find answers to some of the most common questions about payments, so you can feel confident and informed every step of the way. [Please refer to our terms and conditions for more information - click here to review our terms and conditions.](https://socaislands.com/about/legal-stuff) ## If you need to cancel your booking within the first six days, we are happy to offer a refund for any payments you've made. However, if you cancel after those six days, we won't be able to refund any part of your payment. So, it is important to make sure your entire crew is ready to commit before you make a payment. You don't want to be out of pocket if someone backs out. Please note that if you change or cancel your booking, we won't be able to provide a refund or credit for future activities. This policy is firm, even in the case of COVID-19 (or similar pandemic situation), though local consumer laws will still apply. You are welcome to transfer your reservation to another customer, but keep in mind that the financial value of your booking or payments cannot be transferred. ## You are welcome to transfer your reservation to another customer, but keep in mind that the financial value of your booking or payments cannot be transferred. To transfer your booking, please contact us at accounting@socaislands.com ## In the unlikely event that we have to cancel a trip, don't worry. You can choose a free transfer to a future departure date at the same destination or to a different destination of equal value. If neither option works for you, we will provide a full refund within 14 days. ## By booking with us, you agree that credit card charges are final and cannot be disputed or challenged at any time, now or in the future. If a chargeback is made, it's considered a serious breach of this agreement, and Soca Islands may need to recover costs, including legal fees and other expenses related to the chargeback. If you don't settle the chargeback costs within 30 days of being notified, we may need to involve a collection agency. Proof of purchase from Soca Islands will be sufficient to resolve any disputes with your credit card company or bank. We appreciate your understanding and cooperation in keeping things smooth and hassle-free! ## We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. If you prefer, you can also make your payment using the Zelle Quickpay app. Just use the following information for Zelle payments - Name: Soca Islands LLC, Email: accounting@socaislands.com, Memo: Your booking booking reference number. ## There is no fixed deadline, but spaces on each trip are limited, so secure your spot as soon as you can. For trips 90 days or more away the deposit is 15% of the trip price per person; closer to departure a larger share (or the full amount) is due at booking, as shown in the payment plans below. ## Feel free to log in to your Soca Islands account anytime to make a payment towards your package. Alternatively, you can also send your payments via Zelle Quickpay. ## If your credit card payment is declined, it is a good idea to check with your bank to see why. If you are still having trouble, try using another card or get in touch with us at accounting@socaislands.com. If you are having trouble meeting an installment due date, please let us know in advance at accounting@socaislands.com, and we will do our best to help you out. ## Also in this section [

Schedule a Callback

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General Information

Learn how our trips work](https://socaislands.com/info-centre/general-information) [

What's Included

Find out what you get with your trip](https://socaislands.com/info-centre/whats-included) [

Payments and Refunds

Our payment and refund policies](https://socaislands.com/info-centre/payments-refunds) [

Travel Insurance

What your insurance should cover](https://socaislands.com/info-centre/travel-insurance) [

Travel Extras

Add-ons to enhance your trip](https://socaislands.com/info-centre/travel-extras) [

Insights

Our travel blog](https://socaislands.com/insights)